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1. Survey questionnaire translation and assessment update#
2. Survey questionnaire translation and assessment software#

These include the After Scenario Questionnaire (ASQ), Computer System Usability Questionnaire (CSUQ), and the Usefulness, Satisfaction and Ease of Use (USE) questionnaire.

Survey questionnaire translation and assessment software#

Many questionnaires have been developed for usability assessment of computer-based interfaces, websites, apps, or any software or hardware with which users interact. Generally, there are two methods of assessing the usability of a product, expert reviews and usability testing.

Usability consists of 5 quality attributes of the system which assess how easy user interfaces are to use, namely learnability, efficiency, memorability, system errors, and user satisfaction. Questionnaire surveys are among the established and acceptable methods for system usability evaluation. Usability is defined as the extent to which a product can be used by specified users to achieve specific goals effectively and efficiently as well as providing user satisfaction in a specified context of use. An app must not only be user-friendly, but it should also attract users. The usability of the mobile app in question plays an important role in determining its effectiveness to improve health knowledge and awareness. Mobile apps have the advantage of being widely available soon after development through multiple platforms.

Survey questionnaire translation and assessment update#

Consequently, health providers should update their health education and promotion strategies to disseminate information from conventional printed material such as pamphlets and flip charts, to more interactive and updated material such as mobile apps.

This is especially prevalent in the case of health-related information.

The advancement of communication technologies has changed the way people search for and find information. 85 (95% CI 0.79-0.91) indicating that the translated System Usability Scale questionnaire is a reliable tool for the assessment of usability of a mobile app.Ĭonclusions: The Malay System Usability Scale questionnaire is a valid and reliable tool to assess the usability of mobile app in Malaysia. Reliability testing showed a Cronbach alpha value of. Calculation of the face validity index resulted in a value of 0.94, therefore indicating that the questionnaire was easily understood by the users. Results: The content validity index was determined to be 0.91, indicating good relevancy of the 10 items used to assess the usability of a mobile app. The efficacy of the questionnaire was further probed by testing the face validity on 10 mobile phone users, followed by reliability testing involving 54 mobile phone users. The content of the Malay System Usability Scale questionnaire for mobile apps was validated by 10 experts in mobile app development. The final version was obtained after reconciliation and cross-cultural adaptation. Methods: Forward and backward translation of the questionnaire was conducted by groups of Malay native speakers who spoke English as their second language. The development of a translated version will allow the usability of mobile apps to be assessed in Malay. Objective: The aim of this study is to translate and validate (with cross-cultural adaptation) the English System Usability Scale questionnaire into Malay, the main language spoken in Malaysia. The original 10-item version of System Usability Scale was developed in English and thus needs to be adapted into local languages to assess the usability of a mobile apps developed in other languages. The System Usability Scale is one of the most commonly used questionnaires used to assess the usability of a system.

The usability of such a system refers not only to the extent to which product can be used to achieve the task that it was designed for, but also its effectiveness and efficiency, as well as user satisfaction. Muhamad Fadhil Mohamad Marzuki, MBBS, MPHĮmail: A mobile app is a programmed system designed to be used by a target user on a mobile device.